Why does AI make things up?

Knowledge Videos

Short animated explainers, organised by subject.

Why does AI make things up?

Likely is not the same as true: gaps, snowballing errors, and what helps.

Transcript

A language model predicts what text is likely, not what is true.

When it lacks the facts, it still writes a fluent, confident guess. That is a hallucination.

Rare or missing facts leave gaps in what it learned, and it fills them with patterns.

And each word it writes becomes context for the next, so a small error can snowball.

Grounding answers in sources, as in retrieval, gives the model real facts to draw on.

And always verify important claims, especially names, numbers and quotes.

A fluent answer is not always a true one. Trust, but verify.

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